Roadside Assistance

Roadside Assistance
Roadside Assistance for OpenRoad VW Customers

24 Hour Roadside Assistance

Call: 1-800-411-6688

OpenRoad VW 24-hour Roadside Assistance covers towing to your nearest Volkswagen Dealership, battery jump-start, flat tire service, lock-out service, and gasoline delivery service. All new VW's are eligible for 4 years or 80,000km, beginning at the date of vehicle delivery, or warranty start date, whichever occurs first.

What you'll need when calling for Roadside Assistance:

  • Vehicle Identification Number (VIN) located on your registration, insurance, or outside windshield on driver's side
  • Year, model, colour and licence plate number of the vehicle
  • Telephone number from which you are calling or a telephone number where you can be reached
  • Exact location of your vehicle (street address and nearest intersection)
  • Type of service required and a brief description of the problem