About our Dealership

About our Dealership

Transparent Pricing

We at OpenRoad Acura Richmond offer open and honest discussions about pricing and financing in an effort to always improve upon the customer-centric experiences we provide. Our frank and transparent approach speaks to the respect and loyalty we seek to build with every customer relationship.

Serving the Community

The strength of our group gives customers and our brand manufacturers the confidence they need to trust us and feel secure with the OpenRoad brand. It also empowers us to meaningfully engage with and positively impact the communities we serve through events, sponsorships and charitable efforts.

OpenRoad VW

Conveniently located at the corner of Boundary Road and Lougheed Highway, OpenRoad Volkswagen is your Burnaby neighbourhoo's Volkswagen store./p>

Built to the latest VW global “white frame” design with a bit of extra OpenRoad Auto Group flair, OpenRoad VW opened in May 2016. We believe in a flexible, open and helpful Volkswagen car shopping and servicing experience.

Our dealership offers:

  • 50 customer parking spots
  • 12-vehicle new car showroom
  • Service workshop with covered service drive-through into a facility with 18 bays
  • 6-bay detail centre and car wash
  • Indoor vehicle delivery centre with a capacity of 3 cars

OpenRoad Volkswagen celebrates many “first in Canada” guest amenities including our 21-television screen video welcome wall, a truly transparent and flexible car buying experience, and iPads to guide you through the car shopping experience. Want to truly test drive one of our cars in your real life? ….we think you should too! Our more relaxed and flexible test drive experience allows you to choose from a fleet of new VW's, take a solo test drive, choose the test drive route, take an extended test drive and more. We called it our “Free Range Test Drive” and it's just one way we are your most flexible VW dealer.

OpenRoad Volkswagen club members receive 15% back in Club OpenRoad cash towards a new car purchase when they service with us, and VIP event invites. If you are considering a VW or any of our quality used vehicles, drop in and say hello and be sure to check out our 1952 restored Volkswagen Beetle (one of the very first which arrived from Wolfsburg all of those years ago).

Since launching our identity as OpenRoad Auto Group in 2000, we have grown to be the largest-volume automotive retail group in British Columbia. More importantly, though, we are proud to be recognized as an automotive group that is committed to modernizing the car buying and ownership experience.

Looking into the future, for our customers and ourselves, we see Unlimited Possibilities Ahead.

We serve our customers with 21 brands at 26 locations. Our breadth and depth of products and services ensure that every customer gets into the right vehicle. Ongoing training for our staff in product knowledge and hospitality creates a consistent customer experience for our guests as we help them navigate through a sea of options.

As new vehicles develop and technologies emerge, we are prepared to meet these challenges and seize upon opportunities with bold initiatives.