Service and Parts
Your VW Service and Parts team are the perfect combination of technical know-how and easy to connect with people.
Our team is here to do everything from answer your VW technical questions, perform diagnostic work on your vehicle and every type of routine VW maintenance to major repair work. Our work shop is the most modern and largest work shop in Western Canada. We are able to perform all types of VW repairs in a well equipped, safe, and clean work shop.
At OpenRoad Volkswagen routinely offer special promotional offers and we stand behind our Price Match Guarantee when compared to other VW dealers in the lower mainland (see details at bottom of page).
Your OpenRoad VW Service Experience
- VW certified Technicians with over 115 years combined experience
- Friendly and knowledgeable Service Advisors
- Top VW Customer experience dealership with average score of 93.7% (Feb 2019)
- 18 bay work shop and 6 bay car detail centre (largest in BC)
- Onsite free parking for over 50 service vehicles
- Car wash and floor mat vacuum with every service visit
- Complimentary loaner vehicles or guest shuttle
- Modern, spacious, bright guest lounge for you to relax
- Covered service drive-through to get you and your car out of inclement weather
- Complimentary Wi-fi, quality coffee, tea, magazines, and newspapers
- Complimentary wheel alignment and tire tread depth check with every service
- Online booking & service status updates
- Seasonal tire storage
- Full vehicle service history & access to updates / recalls
- Complimentary Club OpenRoad rewards membership
We look forward to being your preferred VW tech team.
Shane Gordon, Service Manager
Austin Barnscher, Parts Manager
OpenRoad VW Service department Price Match Guarantee Terms
This Price Match Guarantee applies to identically quoted scheduled maintenance or repair work at an authourized VW dealer in the Vancouver Lower Mainland. Your price match request must be made before you authourize the service work to be done on your vehicle at the time of check-in.
Price Match guarantee applies to everyday and sale pricing. OpenRoad VW reserves the right to verify the price and availability of the parts at the competing VW dealer before honouring this offer. A printed price comparison may be required to be presented to OpenRoad VW.
Price match applies to labour and identically available parts. Parts and accessories are subject to availability. We will do everything possible to get the parts or accessories in-stock in a timely manner, but we may be limited by the stock availability at the warehouse.
This Price Match Guarantee excludes typographical errors, free offers, gifts with purchase, credit or financing programs, used, damaged, returned, open box or display merchandise. Discount applied before government taxes, shop supplies and environmental stewardship fees or other levies, if applicable. We reserve the right to limit quantities to an amount reasonable for a residential homeowner. This Price Match Guarantee cannot be combined with any other offer.
Your OpenRoad VW Service Advisor can assist you with our Price Match Guarantee.