OpenRoad Auto Group brand pattern

We Are Open with a New Way of Doing Business

OpenRoad Health and Safety

We have updated the way we serve your automotive shopping and service needs. From private in-person shopping appointments, to touch-free contactless servicing, we've adapted our way of doing business to help you during these times. Learn how we've changed our operations by clicking below.

SalesServiceHoursSafety

Looking for our inventory? Shop online with the links below.

Shop New Cars  Shop Used Cars


Vehicle Shopping

Our showrooms are open by appointment only until further notice. Our new and used vehicle showrooms will not be open to the public without a prior appointment. We have made this change to reflect our commitment to the health and well-being of all guests and staff associates. At this time, we offer you two vehicle shopping options:

A) Private In-Person Shopping

Start here when you want a private, safe and touch-free car shopping experience. Test drives and vehicle viewings are available by appointment only.

Book a sales appointment with an Automotive Brand Specialist

  1. Check sales hours of operation for your OpenRoad dealership location.
  2. Book your appointment to schedule your private vehicle viewing or test drive.

Book Now

B) Online Shopping

An online shopping experience is available for guests who prefer to browse and buy vehicles from the safety and comfort of home.

  1. Browse our inventory at OpenRoadAutoGroup.com and find the right vehicle for you.
  2. Create a free MyOpenRoad account to get a quote, receive a trade-in value, and calculate your monthly payment online. Trade-ins of all makes and models welcomed.
  3. When you are ready, you can place a deposit online to reserve your car, or contact one of our Brand Specialists to schedule your touch-free, contactless vehicle experience.

Shop Inventory Now


Vehicle Service remains open at OpenRoad dealerships

Our Service and Parts departments are open now to offer vehicle repairs and maintenance as an essential service for your driving safety. We have enhanced our existing guest and staff procedures to be able to safely and respectfully continue to service your vehicle.

icon of automobile customer and service associate communicate through phone calls and text messages Touch-Free Contactless Service Appointments

Our in-store Service Departments are open at all OpenRoad dealership locations. Please see our refreshed service hours and socially responsible service process. You can enjoy touch-free contactless service for your maximum health and safety at all of our locations.

  1. Book your online OpenRoad service appointment or call your OpenRoad dealership.
  2. When you arrive for your appointment, park your vehicle in the service drive-thru or guest parking area.
  3. Place your keys into the secure drop box.
  4. Our Service team will collect your vehicle and perform the service work as needed. We will place a plastic seat cover and steering wheel cover on your vehicle for the duration of the service.
  5. Our staff will communicate with you remotely by email, phone or text throughout the day.
  6. When your vehicle is ready, we will notify and email you a copy of your invoice and vehicle inspection report.
  7. To pay, simply use our secure online payment portal.
  8. Your keys and all vehicle touchpoints will be sanitized before you collect your vehicle.
  9. When you pick up your vehicle, your keys will be inside your vehicle.

Book Service Appointment


Store Sales Hours

- NOTE: All showrooms are available by appointment only -

Vancouver & Burnaby

Honda Burnaby
Hyundai Boundary
Subaru Boundary
Volkswagen 
Boundary
Audi Boundary
The BMW Store & MINI Vancouver
MON – SAT: 10:00AM – 6:00PM
SUN: CLOSED

Richmond

Hyundai Richmond
Lexus Richmond
Porsche Now 
Richmond
MON – SAT: 10:00AM – 6:00PM
SUN: CLOSED

Toyota Richmond
TEMPORARILY CLOSED UNTIL APRIL 1st
More information here
 

Port Moody

Lexus Port Moody
Mazda 
Port Moody
Toyota Port Moody
MON – SAT: 10:00AM – 6:00PM
SUN: CLOSED

Langley & Surrey

BMW Langley & MINI Langley
Infiniti Langley
Jaguar Land Rover Langley
Mercedes-Benz Surrey
Porsche Centre Langley

MON – SAT: 10:00AM – 6:00PM
SUN: CLOSED

Abbotsford & Peace Arch

Toyota Abbotsford
Toyota Peace Arch
MON – SAT: 10:00AM – 6:00PM
SUN: CLOSED

 

Store Service Hours

Vancouver & Burnaby

Volkswagen Boundary
Audi Boundary

MON – SAT: 8:00AM – 5:00PM
SUN: CLOSED

Honda Burnaby
MON – SAT: 7:00AM – 5:30PM
SUN: CLOSED

Subaru Boundary
MON – FRI: 7:30AM – 4:00PM
SAT: 9:00AM – 2:00PM
SUN: CLOSED

Hyundai Boundary
MON – SAT: 8:00AM – 4:30PM
SUN: CLOSED

The BMW Store
MON – SAT: 7:00AM – 6:00PM
SUN: CLOSED

MINI Vancouver
MON – SAT: 7:00AM – 6:00PM
SUN: CLOSED

Richmond

Hyundai Richmond
MON – FRI: 7:30AM – 5:00PM
SAT: 8:00AM – 4:30PM
SUN: CLOSED

Lexus Richmond
MON – FRI: 7:30AM – 6:00PM
SAT: 8:30AM – 4:30PM
SUN: CLOSED

Toyota Richmond
TEMPORARILY CLOSED UNTIL APRIL 1st
More information here

Port Moody

Lexus Port Moody
MON – FRI: 8:00AM – 5:00PM
SAT: 8:00AM – 4:30PM
SUN: CLOSED

Mazda Port Moody
MON – SAT: 7:30AM – 6:00PM
SUN: CLOSED

Toyota Port Moody
MON – SAT: 7:00AM – 5:30PM
SAT: 8:00AM – 4:30PM
SUN: CLOSED

Langley & Surrey

BMW Langley
Infiniti Langley
Jaguar Land Rover Langley

MON – FRI: 7:30AM – 5:30PM
SAT: 8:00AM – 5:00PM
SUN: CLOSED

MINI Langley
MON – FRI: 7:30AM – 5:30PM
SAT: 8:00AM – 5:00PM
SUN: CLOSED

Mercedes-Benz Surrey
MON – SAT: 7:30AM – 6:00PM
SUN: CLOSED

Porsche Centre Langley
MON – SAT: 8:00AM – 5:00PM
SUN: CLOSED

Abbotsford & Peace Arch

Toyota Abbotsford
MON – SAT: 9:00AM – 5:00PM
SUN: CLOSED

Toyota Peace Arch
MON – SAT: 7:00AM – 6:00PM
SUN: CLOSED

 

Store Parts Hours

Vancouver & Burnaby

Audi Boundary
Volkswagen Boundary

MON – SAT: 8:00AM – 5:00PM
SUN: CLOSED

Honda Burnaby
MON – SAT: 7:30AM – 5:30PM
SUN: CLOSED

Subaru Boundary
MON – FRI: 7:30AM – 4:00PM
SAT: 9:00AM – 2:00PM
SUN: CLOSED

Hyundai Boundary
MON – SAT: 8:00AM – 4:30PM
SAT:  CLOSED

The BMW Store
MON – SAT: 7:00AM – 6:00PM
SUN: CLOSED

MINI Vancouver
MON – SAT: 7:00AM – 6:00PM
SUN: CLOSED

Richmond

Hyundai Richmond
MON – FRI: 7:30AM – 5:00PM
SAT: 8:00AM – 4:30PM
SUN: CLOSED

Lexus Richmond
MON – FRI: 8:00AM – 5:00PM
SAT: 8:30AM – 4:30PM
SUN: CLOSED

Toyota Richmond
TEMPORARILY CLOSED UNTIL APRIL 1st
More information here

Port Moody

Lexus Port Moody
MON – FRI: 8:00AM – 5:00PM
SAT: 8:00AM – 4:30PM
SUN: CLOSED

Mazda Port Moody
MON – FRI: 8:00AM – 5:30PM
SAT: 9:00AM – 4:30PM
SUN: CLOSED

Toyota Port Moody
MON – SAT: 7:00AM – 5:30PM
SAT: 8:00AM – 4:30PM
SUN: CLOSED

Langley & Surrey

BMW Langley
MON – FRI: 7:30AM – 5:30PM
SAT: 8:00AM – 4:30PM
SUN: CLOSED

Infiniti Langley
MON – SAT: 8:00AM – 5:00PM
SUN: CLOSED

Jaguar Land Rover Langley
MON – FRI: 7:30AM – 5:30PM
SAT: 8:00AM – 5:00PM
SUN: CLOSED

MINI Langley
MON – FRI: 7:30AM – 5:30PM
SAT: 8:00AM – 4:30PM
SUN: CLOSED

Mercedes-Benz Surrey
MON – SAT: 7:30AM – 6:00PM
SUN: CLOSED

Porsche Centre Langley
MON – SAT: 8:00AM – 5:00PM
SUN: CLOSED

Abbotsford & Peace Arch

Toyota Abbotsford
MON – SAT: 7:30AM – 6:00PM
SUN: CLOSED

Toyota Peace Arch
MON – SAT: 7:00AM – 6:00PM
SUN: CLOSED

 

OpenRoad Health & Safety
  1. Health and Safety Officers
    Officers assigned to all dealerships, responsible for reporting and guidance to ensure the best standard of cleanliness and staff health safety practices.
     
  2. In-Store Community Safety Information
    Community safety communications plan in all dealerships, including posters and digital screens outlining handwashing techniques, prevention and best practices. Also available on company websites and social media.
     
  3. Sanitization Plan
    Increased sanitization of all high-traffic area touchpoints within all dealerships multiple times a day, plus professional daytime cleaning service during peak times and nightly cleaning.
     
  4. Loaners and Test-Drive Vehicle Preparation
    All hard and soft surfaces inside service car loaners and test-drive vehicles are vacuumed and wiped down each time a guest or staff associate uses a vehicle.
     
  5. Service Work Preparation
    Guest vehicles for service in-store are outfitted with steering wheel covers and seat protectors prior to maintenance or repair work, plus all OpenRoad technicians are required to wear disposable gloves to work on vehicles.
     
  6. Sanitizer Locations
    Additional hand sanitizer dispensers and locations in all dealerships for guests and staff associates to sanitize hands throughout the day.
     
  7. Discontinuation of Shared Foods
    All complimentary and shared guest café fruits and pastry snacks are temporarily removed.
     
  8. Test Drives and Valet Service
    Increased out-of-dealership test drives and vehicle maintenance valet pickup services are offered. Check with individual dealerships.
     
  9. Travel Restriction
    No unnecessary business travel by staff associates. Staff are required to advise personal travel destinations so the company can make necessary arrangements.
     
  10. Hand Etiquette
    As outlined by health officials, OpenRoad staff associates practice frequent hand washing and refrain from hand shaking.

With these ten measures, we are committed to doing our best to promote the safety and well being of all guests and associates.

Additional Resources

Please visit OpenRoad Auto Group to receive our latest auto group information. Thank you.

 

OpenRoad Health & Safety

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